Frequently asked questions

Can I claim on my private health insurance?

Yes, remedial massage is covered under the ancillary or extra covers of most major health insurers. A HICAPS terminal is available at the clinic for on-the-spot processing of your claim. As there is over 100 different health funds and various levels of cover it is recommended that you check with your health fund first.

What should I do before a remedial massage session?

Arrive 10 minutes before scheduled time, wear comfortable clothing, stay hydrated and communicate any areas of discomfort to your therapist

Do I need a referral?

No, it is not necessary. However, other Allied Health Professionals and GP's may refer clients to us for specialist treatment.

Do you offer hot stone massage, dry needling, lymphatic drainage?

Unfortunately, we don't currently offer these. However, if you require dry needling an osteopath at the clinic can offer this. However, we do offer cupping which might be helpful. Watch this page for when lymphatic drainage may become available.

What parking is available near clinic?

Free 2hr and unlimited on-street parking is conveniently available in surrounding streets.

How can I contact you?

You can reach us by booking a free Discovery Call for 15 minutes in which the therapist will call you. Simply click on the booking button and select "Discovery Call". You can also contact us by email or the contact form. We are always happy to answer your questions.